Assigned account team – more people know customer

Flexible – more choices of service SLAs included in one contract – reactive and proactive

Can include wide range of optimization services

Can include HPE consulting services to plan, design solutions

Broader range of environmental services

More technology specific options for servers, storage, network, SAN, OS, hypervisor

Easy to integrate heterogeneous systems with DC PSP

Scales cost effectively to very large environments

One contract, no site minimums for environment wide support, heterogeneous DC coverage.

Enhanced call handling process – direct into mission critical solution center.

Devices do not have to be explicitly mentioned on the DC contract; HPE will log trust calls.